Refund Policy

Returns and refunds
You can return a product within 14 days of receiving your package.
Should your piece of jewelery be defective or damaged in any way, it is important that you notify us within 14 days of receiving your order. If you want to advertise a product, contact:
The products that are returned must be in their original condition, unbroken packaging and unused and have any tags remaining. If you have bought a product on sale, only the right of exchange applies.

A shipping cost is added to all returns.

Gift cards
We do not have the right to exchange gift cards.

Special orders
Open purchase does not apply to special orders. We do not accept returns or exchanges on products that are specially ordered.

If you want to make a return, email us at and tell us why you want to return a product and we will help you.